Park Golf Equipment FAQ

Question 1

How do I buy equipment on Park Golf Exchange?

Accepted Answer

Browse listings on the Shop or Browse pages, add items to your cart, and complete checkout securely with GoDaddy Payments. You'll receive an order confirmation email with tracking details once your order ships.

Question 2

Are the products on the shop new or used?

Accepted Answer

The Shop features new equipment from verified brands like USA Park Golf, EAGLE, PGM, and more. The Browse Listings section features used gear sold by community members — each listing shows a condition rating (Like New, Excellent, Good, Fair).

Question 3

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through GoDaddy Payments. All transactions are encrypted and secure.

Question 4

What is the return policy?

Accepted Answer

New equipment purchased through the Shop may be returned within 30 days of delivery in original condition. For used listings purchased from community sellers, please contact the seller directly to arrange returns.

Question 5

How long does shipping take?

Accepted Answer

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. You'll receive a tracking number by email once your order ships.

Question 6

How do I list my equipment for sale?

Accepted Answer

Click 'Sell Your Gear' from the homepage or navigate to the Sell page. Complete the 3-step wizard: enter your contact info, describe your item with condition and price, then upload up to 6 photos. Your listing goes live after a quick review.

Question 7

Is there a fee to list or sell my equipment?

Accepted Answer

No — listing and selling on Park Golf Exchange is completely free. There are no listing fees, no commissions, and no hidden charges. You keep 100% of what your buyer pays you.

Question 8

How do I price my used equipment?

Accepted Answer

Browse similar listings on the Browse page to get a sense of market prices. Condition plays a big role — Like New gear typically fetches 70–80% of retail, while Good condition items sell for 40–60%. Be honest about condition to build trust with buyers.

Question 9

How do I communicate with potential buyers?

Accepted Answer

When a buyer is interested, you'll receive a notification with their contact details. You can then connect directly via email or phone to arrange payment and shipping.

Question 10

What is the Trade-In Hub?

Accepted Answer

The Trade-In Hub lets you submit your used park golf clubs for a trade-in valuation. Fill out the form with your club details and photos, and our team will provide a fair offer you can apply toward new equipment.

Question 11

What clubs are eligible for trade-in?

Accepted Answer

We accept clubs from all major park golf brands including USA Park Golf, EAGLE, PGM, KopperWood, Nittax, and DP-01 Designer. Clubs must be in at least Fair condition with no structural damage.

Question 12

How long does the trade-in process take?

Accepted Answer

After submitting your trade-in form with photos, you'll receive a valuation within 2–3 business days. Once you accept the offer, ship your clubs to us and your credit will be applied within 1 business day of receipt.

Question 13

Do I need an account to buy or sell?

Accepted Answer

You can browse listings and the shop without an account. To complete a purchase or submit a listing, you'll provide your contact details during checkout or the listing wizard — no account creation required.

Question 14

How are sellers verified?

Accepted Answer

All sellers go through a basic identity and listing review before their items go live. We check for accurate descriptions, fair pricing, and legitimate contact information to keep the marketplace trustworthy.

Question 15

How do I contact Park Golf Exchange support?

Accepted Answer

Visit our Contact page and fill out the form — we typically respond within 1 business day. You can also reach us for trade-in inquiries through the Trade-In Hub form.

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